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1 in 2 Indian gig workers find it difficult to retrain, find a new job

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More than 1 in 2 (52 percent) gig workers in India feel that their work environment makes it challenging to refresher training or finding new jobs, a report showed on Tuesday.

According to the report of CIIE.CO, a startup platform built on IIM Ahmedabad.

The report was drawn up after a survey of 4,070 platform-based gig workers among high-earning knowledge workers and day-wage farm workers.

Of the 400 women surveyed, 60 percent provided services related to domestic help and earned relatively little.

Nearly 78 percent had fewer than two different jobs since 2015, while 46.5 percent of individuals had their jobs for more than 24 months, the findings showed.

“More than 32.4 percent of respondents still work with cash, despite the fact that the vast majority of them are literate and have access to the Internet,” the report said.

The report suggested that for financial inclusion to truly take place at scale in India, technology is needed to reduce the cost of service delivery to end-users to a fraction of what it is today, and distribution models must be drastically changed to optimize for the last mile, and the unit economy to be more inclusive.

“In many ways, handymen are channels through which the old and new India interact. By enabling handymen to own and use their data on their employment, finances, health, etc., they will improve their well-being and promote the growth of both unlock traditional as well as new economies,” said Supriya SharmaPartner Insights, CIIE.CO.

Driven by falling internet and hardware costs, technology-based platforms are becoming a lifeline for employment at a time when traditional industries are shrinking in size and reach.

“Of the 4,070 individuals, more than 2,000 respondents were 30 years or younger. This is testament to the trend of the young India that sees the gig economy and its platforms as preferred sources of job opportunities and monetization,” the report said.

Enabling the gig worker to own and use his or her own data would improve their well-being, including job prospects and financial health, it added.


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