Tuesday, May 17, 2022

How To Force Google Messages To Use Text Messages When RCS Fails

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Shreya Christinahttps://cafe-madrid.com
Shreya has been with cafe-madrid.com for 3 years, writing copy for client websites, blog posts, EDMs and other mediums to engage readers and encourage action. By collaborating with clients, our SEO manager and the wider cafe-madrid.com team, Shreya seeks to understand an audience before creating memorable, persuasive copy.

This morning I sat in my car waiting for the parking lot to end on the other side of the street (a dance that… many car owners in New York continue) and texted my partner for his turn to come. As usual, I used the Messages app on my Pixel 6 phone to contact him and waited for the usual reply (“On the way!” or “Stay there in a few minutes!”), but after about four minutes I realized that I hadn’t had a response. When I checked the app I saw that the SMS had not been sent – instead there was a small message that my partner’s phone was off and asked if I wanted to send a SMS/MMS instead.

What?

I chose to send the text and got an immediate response (proving the phone was .) not from). What was the problem? I’m not entirely sure, but Google Messages uses RCS, an online protocol that Google has been trying to make a standard — and for some reason, the app had apparently decided that my partner’s Pixel was unavailable.

Google has been making a lot of noise about Messages lately and has even made it friendlier when sending messages with iPhones. But clearly there are still kinks.

If you use Google Messages for your chats (instead of Chat or Hangouts or whatever) and for some reason your Messages app decides you can’t send RCS text, here’s a feature you might want enable – just in case of. It ensures that you don’t have to check if your text has gone out; instead, it automatically sends your message over the less secure but still available SMS/MMS protocol. Once RCS is available again, it will switch back. (These directions are for a Pixel 6 running Android 12 – as usual with Android, YMMV.)

  • Open the To inform app, tap the three dots in the top right corner of the main screen and select Institutions
  • Select Chat Features
  • Find Auto resend as text (SMS/MMS) and turn it on
  • When you enable the feature, you will be warned that messages sent as SMS/MMS are not end-to-end encrypted, but messages will switch back when the chat functions reconnect. If that’s okay with you, select Allow

And that’s it! I like the security and media features that come with the RCS protocol of the Message app, but when I send a text message I want to make sure it goes through as soon as possible. (Otherwise, I’d send an email — or maybe a nice note.) If you agree, you might want to make sure this feature is turned on.

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