Friday, September 29, 2023

Instagram is offline and may say your account is ‘suspended’

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Shreya Christina
Shreya has been with for 3 years, writing copy for client websites, blog posts, EDMs and other mediums to engage readers and encourage action. By collaborating with clients, our SEO manager and the wider team, Shreya seeks to understand an audience before creating memorable, persuasive copy.

An Instagram outage that started Monday morning is blocking users, telling many of them that “we suspended your account on October 31, 2022”.

The platform confirmed the issue on Twitterwhich reads: “We are aware that some of you are having trouble accessing your Instagram account. We are investigating and apologize for the inconvenience.”

This morning many users, including some of us here on The edge, have received reports that they have been suspended from the platform. Reports of the problem seem concentrated among iPhone users, with what say their app recently crashed and was unusable prior to an update earlier this morning.

The suspensions also seem to cause the number of followers to drop drastically, giving us some perspective on how many users are experiencing the issue. As noted by our social media manager Tristan Cooper, The edge‘s Instagram account plunged by 10,000 followers today. A quick look at Cristiano Ronaldo’s Instagram account shows that it seems to have lost 3 million followers from the 493 million it had a day ago, and Instagram’s own primary account has fallen by more than a million.

Instagram suspended account message

Instagram’s suspended account notification.
Image: Kaitlin Hatton

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