West Bengal Tourism Minister Babul Supriyo apologized after a family complained of assault at a lodge in Jaldapara in North Bengal.
Kolkata,UPDATED: Oct 8, 2022 06:13 IST
Babul Supriyo responded to a tourist complaint and apologized for the inconvenience caused (Picture: File)
By Suryagni Roy: Social media is often a place where we see political leaders being trolled or criticized for their comments or statements. Sometimes leaders or elected representatives are seen indulging in a brawl with the public over various issues.
However, another side of this one-on-one interaction on the medium was seen when a tourist complained about receiving poor services at a government lodge, and the tourism minister apologized and promised to investigate the matter.
West Bengal Tourism Minister Babul Supriyo was tagged in a Facebook post in which a man named Mrinmoy Sengupta openly told of difficulties at a tourist lodge in Jaldapara in North Bengal.
“The behavior of the staff of Jaldapara Tourist Lodge is not good. They do not consider 5 year old child whose name is on the booking list for a 2+1 booking for complementary breakfast. Never encountered this problem before in other West Bengal Tourism Development Corporation [WBTDCL] properties. When asked about this to the manager, he mentioned a fictitious circular that he was never able to produce. The staff are argumentative and arrogant,” Mrinmoy Sengupta wrote on Facebook, where he tagged Supriyo and the state tourism office.
In response to the post, the state’s tourism minister apologized for the inconvenience faced by the family and even left a message for the 5-year-old child.
“I will look into it. Sorry for the inconvenience caused. Love to the little one, and tell him Babul Uncle said sorry to him,” wrote Babul Supriyo.