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Alexa doesn’t pull its weight.

Internal documents obtained by Insider indicate that Amazon’s Alexa division made up the “great majority” of the more than $3 billion the company lost in its “Worldwide Digital” division, which includes Alexa, Echo devices, Prime Video and other products.

Amazon last week confirmed the layoffs of thousands of employees across its hardware and services teams, and the company’s CEO says it plans to cut even more jobs next year.

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